I purchased a bed mattress by credit card and that after using it only once found I was having problems with it being to firm and causing discomfort . When I first saw the display mattress in the shop I tried it and it seemed ok but when the mattress I purchased arrived I found that the mattress was to firm despite having an identical label on, the retailer ignored my repeated phone calls and when I eventually spoke to him he said ,it not my problem you tried the mattress I pointed out that mattress I tried out in the shop was different one .
Can I make a claim through my credit card company under section 75